Healthcare System Transformation: A Comprehensive Case Study
This comprehensive case study examines the successful transformation of a regional healthcare system in British Columbia, demonstrating how strategic planning, stakeholder engagement, and innovative technology implementation can lead to measurable improvements in patient outcomes, operational efficiency, and cost reduction. The project spanned three years and involved multiple healthcare facilities, resulting in a 40% reduction in wait times, 25% improvement in patient satisfaction scores, and $15 million in annual cost savings.
Key Outcomes:
- 40% reduction in wait times
- 25% improvement in patient satisfaction
- $15M annual cost savings
- Improved staff retention rates



